ThorFortune Casino Privacy Policy

At ThorFortune Casino, we are deeply committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access our platform at thorfortune.com or our current mirror at 447thorfortune.com. By using our services — whether through the ThorFortune casino app, the web version, or our sportsbook — you agree to the practices described in this document. We encourage you to read this policy carefully before registering or continuing to use our site.

1. Who We Are

We operate ThorFortune Casino as an online gaming platform governed by the laws of Costa Rica. Our primary contact for general enquiries is contact@thorfortune.com, which also serves as the designated channel for reaching our Data Protection Officer. For account-related matters and support, you may contact us at support@thorfortune.com. Our 24/7 live chat is also available for immediate assistance.

2. Information We Collect

When you sign up, log in, or interact with our platform — including when you complete the thor fortune casino sign up process or perform a thorfortune login — we may collect the following categories of personal information:

2.1 Registration and Identity Data

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Username and password (stored in encrypted form)
• Government-issued identification documents for KYC verification
• Selfie or video verification data collected during your first withdrawal

2.2 Financial and Transaction Data

• Payment method details — including Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency wallet addresses
• Deposit and withdrawal history, including any thor fortune withdrawal or thor fortune casino deposit transactions
• Currency preferences (we support EUR, BRL, CAD, AUD, BTC, and many others)
• Bonus activity, including use of any thor fortune bonus code or promotional credits

2.3 Technical and Usage Data

• IP address, browser type, device identifiers, and operating system
• Session logs, login timestamps, and navigation paths across our platform
• Data collected through the thor fortune casino app or thorfortune casino app on Android and iOS devices
• Cookies and similar tracking technologies (see our Cookie section below)

2.4 Gaming Activity

• Game history, bets placed, wins and losses
• Participation in live casino sessions, tournaments, jackpot games, and sportsbook events
• Interaction with thor fortune live casino features powered by LuckyStreak, iconic21, and Platipus
• Responsible gambling preferences and self-exclusion requests

3. How We Use Your Information

At ThorFortune, we process your personal data for the following lawful purposes:

• Account management: To create and maintain your account, process your thorfortune casino login, and verify your identity through KYC procedures
• Service delivery: To provide access to our 6,000+ games, process deposits and withdrawals, and deliver bonuses such as the thor fortune casino bonus and Welcome Package
• Security and fraud prevention: To detect and prevent unauthorised access, money laundering, and other illegal activities — including monitoring for VPN usage, which is not permitted on our platform
• Legal compliance: To comply with anti-money laundering (AML) regulations, Costa Rican law, and applicable international obligations
• Marketing and promotions: To send you relevant offers, such as the thor fortune bonus, reload promotions, or information about our Loyalty Programme — where you have given consent or where we have a legitimate interest
• Platform improvement: To analyse usage patterns, improve our thor fortune casino mobile experience, and develop new features including ThorFortune Originals in-house games
• Customer support: To respond to your queries submitted via live chat or email

4. Cookies and Tracking Technologies

Our ThorFortune Casino website and casino app use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse traffic. We use the following types of cookies:

• Essential cookies: Required for core functionality such as maintaining your session after a thor fortune login
• Analytical cookies: Help us understand how players navigate our platform, including the thor fortune casino online interface
• Marketing cookies: Used to deliver personalised promotions and track the effectiveness of our campaigns
• Preference cookies: Store your language, currency, and game preferences across sessions

You may manage your cookie preferences through your browser settings at any time. However, disabling essential cookies may affect the functionality of our platform, including your ability to complete a thorfortune login or access the thor fortune app.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

• Game providers: Providers such as Microgaming, NetEnt, BetSoft, Evoplay, BGaming, and others may receive limited technical data necessary to deliver their games on our platform
• Payment processors: To facilitate thor fortune casino deposit and withdrawal transactions via Visa, Mastercard, bank transfer, and cryptocurrency networks
• KYC and compliance providers: Third-party identity verification services used during account registration and first withdrawal
• Legal authorities: We may disclose data if required by law, court order, or regulatory authority in connection with Costa Rican legal obligations or international frameworks
• Business transfers: In the event of a corporate restructuring, merger, or acquisition, your data may be transferred to the successor entity

6. International Data Transfers

Our ThorFortune Casino services operate internationally, and your data may be processed in countries outside your jurisdiction. Where such transfers occur, we take appropriate steps to ensure your information is protected in accordance with applicable privacy standards. We do not accept players from restricted territories including the United States, United Kingdom, France, the Netherlands, Israel, Lithuania, and all FATF-blacklisted or sanctioned states.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law or our internal compliance policies. Financial and transaction records related to thor fortune casino withdraw activity, deposits, and bonus use are typically retained for a minimum of five years to meet AML obligations. You may request deletion of your data subject to our legal retention requirements.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete information
• Right to erasure: Request deletion of your data where it is no longer necessary for us to retain it
• Right to restrict processing: Ask us to limit how we use your data in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to our processing of your data for marketing purposes
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting prior lawful processing

To exercise any of these rights, please contact our Data Protection Officer at contact@thorfortune.com. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law.

9. Security Measures

We implement robust technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include SSL encryption across all pages — including the thor fortune casino login page — two-factor authentication options, secure payment gateways, and regular security audits. Despite these efforts, no online platform can guarantee absolute security, and we encourage you to use strong, unique passwords for your account.

10. Children's Privacy

Our services are strictly intended for adults aged 18 and over (or the legal gambling age in your jurisdiction). We do not knowingly collect personal data from minors. If we become aware that a minor has registered on our platform, we will immediately close the account and delete all associated data. If you believe a minor has accessed our site, please contact us at support@thorfortune.com immediately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer — including updates related to the ThorFortune casino app, new payment methods, or expanded game offerings. We will notify you of significant changes by posting a notice on our website or via email. Continued use of our platform following such updates constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal data at ThorFortune, please do not hesitate to reach out:

• Data Protection Officer / General enquiries: contact@thorfortune.com
• Customer Support / Account issues: support@thorfortune.com
• Live Chat: Available 24/7 directly on our website and through the thor fortune casino app

We are committed to resolving any privacy concerns promptly and transparently. Our team is here to help you understand how your data is used and to ensure your experience with ThorFortune Casino remains safe, fair, and secure.